January 2011
Intermediate to advanced
288 pages
6h 16m
English
book
Innovative Performance Support: Strategies and Practices for Learning in the Workflow
by Con Gottfredson, Bob Mosher
Content preview from Innovative Performance Support: Strategies and Practices for Learning in the WorkflowBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
2SUPPORTING PERFORMANCE @ ALL FIVE MOMENTS OF NEED
One must learn by doing the thing; for though you think you know it, you have no certainty, until you try.
—Sophocles
A STORY TO GET STARTED: CON’S FIRST KISS
My sister taught me how to kiss—she didn’t train me. Had she done so, we couldn’t use this story to start this chapter. She gave me some wonderful pointers, but the night I made my first attempt to move from simply understanding to actual application, I learned a vital lesson. My friend Paul Teichert had warned me that if I didn’t kiss Connie Black soon, she was going to start to date Shane McQuen. Well, after my first attempt, even with all my sister had taught me, Connie started dating Shane. The quote from Sophocles at the beginning ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.