5BROKERING YOUR LEARNING ASSETS

Most of us feel overburdened by information, although I would say the overloaded feeling comes more from coordinating all of the information and responding to it.

—Dave Rose

A STORY TO GET STARTED: THE STREET LIGHT INCIDENT

There once was a man who was approaching his parked car after a night out on the town. He suddenly realized he had lost his car keys. He frantically began crawling along the ground looking for his keys. A passerby, seeing the situation that the poor gentleman was in, asked if he could help. The forlorn driver immediately accepted his offer, and the two began searching together.

After several minutes of not finding the keys, the Good Samaritan asked, “So where do you remember last seeing them?” ...

Get Innovative Performance Support: Strategies and Practices for Learning in the Workflow now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.