January 2011
Intermediate to advanced
288 pages
6h 16m
English
book
Innovative Performance Support: Strategies and Practices for Learning in the Workflow
by Con Gottfredson, Bob Mosher
Content preview from Innovative Performance Support: Strategies and Practices for Learning in the WorkflowBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
1THE CASE FOR PERFORMANCE SUPPORT
In a time of drastic change, it is the learners who inherit the future. The learned usually find themselves equipped to live in a world that no longer exists.1
—Eric Hoffer, American social writer
A STORY TO GET STARTED: THE MINNOWS, FROM BOB
My father ran a summer camp as part of his work with the YMCA. During one of those camps I was given the assignment with a friend to teach the Minnows how to swim. The Minnows were the youngest nonswimmers in camp. On that first morning of instruction, they all lined up along the edge of the pool. I was in the water with my teaching partner when, without warning, he reached up, grabbed one of the Minnows, and tossed him into the pool. The kid quickly popped to the surface ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.