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Innovative Performance Support: Strategies and Practices for Learning in the Workflow
book

Innovative Performance Support: Strategies and Practices for Learning in the Workflow

by Con Gottfredson, Bob Mosher
January 2011
Intermediate to advanced
288 pages
6h 16m
English
McGraw-Hill
Content preview from Innovative Performance Support: Strategies and Practices for Learning in the Workflow

8IMPLEMENTING YOUR PERFORMANCE SUPPORT STRATEGY

Strategy is: A style of thinking, a conscious and deliberate process, an intensive implementation system, the science of insuring future success.

—Pete Johnson

A STORY TO GET STARTED: TEACHING A CALF TO DRINK FROM A BUCKET, FROM CON

Early life on a dairy farm in southern Utah included the responsibility of teaching new-born calves how to drink from a bucket. The challenge of this chore is that simply placing a bucket of milk down in front of a calf doesn’t work. It has no idea how to drink from it. A calf instinctively seeks milk from its mother, and that milk is packaged in nothing that resembles a bucket, and it is oriented in the exact opposite direction. Simply pushing the calf’s nose in the ...

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Publisher Resources

ISBN: 9780071703116