Skip to Content
Innovative Performance Support: Strategies and Practices for Learning in the Workflow
book

Innovative Performance Support: Strategies and Practices for Learning in the Workflow

by Con Gottfredson, Bob Mosher
January 2011
Intermediate to advanced
288 pages
6h 16m
English
McGraw-Hill
Content preview from Innovative Performance Support: Strategies and Practices for Learning in the Workflow

4BEGINNING AT THE MOMENT OF APPLY AND DESIGNING FROM THERE

Many things difficult to design prove easy to perform.

—Samuel Johnson

A STORY TO GET STARTED:BUILDING WITHOUT DESIGN, FROM CON

My father and I added a storage room onto the basement of our home at the request of my mother. We figured that we could do it even though we had never done anything like it before. In my home town of Circleville, there weren’t any restrictions for projects like this. So we had Shirl Fox drop by with his backhoe and dig a hole next to the house where we thought the room ought to be. The Dalton Brothers brought a load of cement and dropped it in the bottom of the hole for a floor. We asked Johnson Ruby to stop by and show us how to lay the cinderblock (he instructed ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

Revolutionize Learning & Development: Performance and Innovation Strategy for the Information Age

Revolutionize Learning & Development: Performance and Innovation Strategy for the Information Age

Clark N. Quinn

Publisher Resources

ISBN: 9780071703116