January 2011
Intermediate to advanced
288 pages
6h 16m
English
book
Innovative Performance Support: Strategies and Practices for Learning in the Workflow
by Con Gottfredson, Bob Mosher
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Endnotes
Chapter 1
1. Eric Hoffer (1902–1983), U.S. philosopher, Reflections on the Human Condition, aph. 32 (1932, 1973).
2. McKinsey & Company, www.mckinseyquarterly.com/The_new_normal_2326.
3. See www.emc.com/collateral/analyst-reports/expanding-digital-idc-white-paper.pdf. See also Kathleen Parker, “Turn Off, Tune Out, Drop In,” Washington Post, December 2008, www.washingtonpost.com/wp-dyn/content/article/2009/03/31/AR2009033103318.html.
4. Martin Joerss and Henry Zhang, “A Pioneer in Chinese Globalization: An Interview with CIMC’s President,” McKinsey Quarterly, May 2008.
5. See “Compete and Collaborate: What Is Success in a Connected World?” 11th Annual Global CEO Survey, PriceWaterhouseCoopers, 2008, p. 36. The study notes that the “ability ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.