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John Adair's 100 Greatest Ideas for Brilliant Communication
book

John Adair's 100 Greatest Ideas for Brilliant Communication

by John Adair
June 2011
Beginner
226 pages
2h 51m
English
Capstone
Content preview from John Adair's 100 Greatest Ideas for Brilliant Communication

Idea 40: Four symptoms of a poor listener

Everybody wants to talk, few want to think,

and nobody wants to listen.

Anonymous

1. Selective listening.

Selective listening means that we are programmed to turn a deaf ear to certain topics or themes.

The danger in selective listening is that it can become habitual and unconscious: we become totally unaware that we only want to listen to certain people or a limited range of ego-boosting news, or that we are filtering and straining information.

2. Persistent interrupting.

Persistent interrupting is the most obvious badge of the bad listener.

Of course interrupting is an inevitable part of everyday conversation, springing from the fact that we can think faster than the other person can talk. So the ...

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Publisher Resources

ISBN: 9780857081773Purchase book