John Adair's 100 Greatest Ideas for Brilliant Communication

Preface

Communication skills are essential in leading, managing and working with others. The aim of this book is to help you to improve your competencies and capability in the art of practical communication.

Great leaders and great managers are all effective communicators, both one on one and in larger groups, using the written or spoken word as appropriate. Unless you can get your message across and take on board what others are trying to tell you, then you simply will not be effective as a leader or manager.

To be a good communicator, you need to develop your personal communication skills, your ability to lead communication groups and your effectiveness in the downwards, upwards and sideways flows of information and ideas in organizations. ...