Chapter 16
Measuring and Maintaining High Performance
IN THIS CHAPTER
Selecting the right metrics to measure team success
Addressing and improving low performance
Modeling accountability within the team
High-performing teams do not happen by accident. They happen by intention, design, and disciplined follow through. Measurement is the backbone of that discipline. When we define what matters, track it consistently, review it transparently, and respond to it quickly, teams get better, faster, and stronger. When we do not, energy drifts, standards slip, and excellence becomes an aspiration rather than a daily habit.
This chapter explores the full cycle of measuring and maintaining team performance by identifying the key performance metrics that provide a balanced view of success. It also describes key strategies for correcting low performance when metrics reveal dips or red flags and explains the critical role of demonstrating accountability, both as a leader and as a team.
Identifying Key Performance Metrics for Team Success
Accountability is the glue that holds high performance together. Without it, even the best metrics lose meaning. Leaders must model accountability through ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access