Chapter 19
Ten Best Practices for Leading a Multigenerational Team
IN THIS CHAPTER
Understanding the unique strengths and challenges of leading a multigenerational team
Discovering actionable strategies that foster collaboration and engagement across age groups
Today’s workplace is one of the most generationally diverse in history. In offices, factories, retail spaces, hospitals, schools, and virtual environments around the globe, you can find early-career professionals, mid-career leaders, seasoned experts, and those approaching retirement all working together toward shared goals. This age diversity enriches the workplace by bringing a variety of perspectives, skill sets, and ways of thinking.
Yet it also introduces unique challenges. People at different life stages may have been shaped by very different social, cultural, and economic events. They may have learned to communicate in different ways, value different things about work, and have different expectations for leadership. These differences can lead to misunderstandings, friction, or even disengagement if not managed well.
When handled with intention and skill, however, a multigenerational team can become one of your greatest competitive advantages. In fact, the very differences that might create tension can also drive ...
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