Skip to Content
Leading High-Performance Teams For Dummies
book

Leading High-Performance Teams For Dummies

by Shirley Davis
February 2026
Beginner
368 pages
9h 16m
English
For Dummies
Content preview from Leading High-Performance Teams For Dummies

Chapter 15

Navigating Team Conflict Effectively

IN THIS CHAPTER

Bullet Understanding why conflict occurs and why it’s often avoided

Bullet Embracing conflict as a pathway to stronger teams and higher performance

Bullet Developing skills for having difficult conversations

Bullet Applying proven conflict management models and strategies to real-world situations

When I speak to leaders about building high-performance teams, I often ask them to raise their hands if they believe conflict helps their team perform better. The response is always the same: very few hands go up. Most leaders view team conflict as something to be avoided, managed, or quickly resolved. But here’s what decades of research and my own experience leading diverse teams has taught me: Teams that learn to navigate conflict effectively consistently outperform those that avoid it.

Today’s highest performing teams bring together people with different backgrounds, experiences, perspectives, and approaches to work. This diversity creates tremendous advantages including better decision-making, increased innovation, and superior problem-solving capabilities. ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

Leading with Strategy

Leading with Strategy

Timothy Tiryaki

Publisher Resources

ISBN: 9781394356621Purchase Link