July 2017
Intermediate to advanced
216 pages
5h 20m
English
Content preview from Lean Management System LMS:2012
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105
Chapter 7
Product or Service Realization
Provision 7.1: Planning
The organization shall plan, design, and develop processes so as to remove
waste of time, waste of materials, and waste of energy from the product or
service.
Planning and Assessment Questions
1. What tools and analytical techniques identify waste? Examples might
include:
a. Value stream mapping, with classification of activities as value-add-
ing, value-enabling (such as preventive maintenance, process control,
error-proofing), or non-value-adding.
b. Material and energy balance.
c. The Bill of Outputs (Levinson, 2005) is similar in principle to the
material and energy balanc ...
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