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Enterprise Application Integration

Enterprise Application Integration (EAI) is a concept that was spawned from the need to share data between multiple systems in the most efficient way. The premise behind EAI means creating an application (or suite of applications) to facilitate interactions between the many other applications that a business already has. Using the example of a retail store, they may have a Customer Relationship Management (CRM) system, supply chain system, and a payment system. All of these systems need to make decisions based on shared information. The contact information of a customer may be created or sourced in the CRM, and the invoicing system may also need this information to be able to create an invoice with the correct ...