CHAPTER 6

Communication Technology

Objectives

After reading this chapter, you will be able to:

1. define communication technology;

2. identify proper and improper uses of communication technology in business;

3. describe three guidelines for conducting business meetings;

4. describe ways for conducting multicultural and virtual business meetings;

Introduction

Communication technology can be defined as any electronic system used by business people not physically present in the same location to exchange ideas or conduct business. The use of communication technology in today’s society is viewed by many as excessive. Electronic devices appear as appendages to many people, and technology-assisted communication invades virtually every environment, ...

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