September 2014
Intermediate to advanced
268 pages
6h 34m
English
Content preview from Managerial Communication
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Objectives
After reading this chapter, you will be able to:
1. describe the purpose and process of a communication audit;
2. determine appropriate communication audit goals and activities;
3. explain how to conduct reliable and valid communication audits;
4. write an effective communication audit report;
5. explain the strategic implications of communication audit results for goal achievement;
6. identify potential pitfalls of communication audits.
Introduction
Organizations routinely evaluate the effectiveness of programs and employees; however, they rarely evaluate the communication that takes place within the firm. Such audits are seldom done, even though communication networks are the mechanism by which employees ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.