what’s going on. Work in this area is not limited to obscure statistics journals or academ-
ics’ offices. Already, Microsoft, for one, has incorporated several probability-based fea-
tures into its products. Help software running in the background of some programs can
determine what part of the program a user is working on and whether or not the cursor has
moved recently, which might mean the user is stalled, before suggesting instructions.
More sophisticated probability-based features are likely to come. At its Cambridge labs,
more than half of the Microsoft researchers are working on projects that include at least ...
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