
1
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Introduction
This rst chapter of the book examines the eld of management from a specic
angle. The idea is to explore the tasks that management is facing everyday from the
point of view of its different challenges. Management activity does not take place in
a laboratory or in some stable environment where everything is controlled and out-
comes can easily be predicted. The reality is unknown and the future is unpredict-
able. The reality and the future at work do not follow the style of textbooks where
specied problems relating to simplied objects in simplied contexts are solvable
and certain answers are the correct ones. Such clear ques ...