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Peopleware: Productive Projects and Teams, Third Edition
book

Peopleware: Productive Projects and Teams, Third Edition

by Tom DeMarco, Tim Lister
June 2013
Intermediate to advanced
272 pages
6h 5m
English
Addison-Wesley Professional
Content preview from Peopleware: Productive Projects and Teams, Third Edition

19. Happy to Be Here

This chapter begins with a pop quiz:

Q1: What annual employee turnover has your organization experienced over the last few years?

Q2: How much does it cost on average to replace a person who leaves?

Score yourself as follows: If you had any answer at all to the two questions, you pass. Otherwise, you fail. Most people fail.

In all fairness, perhaps it’s not your job to know about such things. Okay, we’ll re-score your quiz. You pass if anyone in your organization has a real answer to the two questions. Most people still fail. We avoid measuring turnover for the same reason that heavy smokers avoid having long serious talks with their doctors about longevity: It’s a lot of bother that can only result in bad news.

Turnover: ...

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ISBN: 9780133440706Purchase bookOther