Part III: The Right People
The final outcome of any effort is more a function of who does the work than of how the work is done. Yet modern management science pays almost no attention to hiring and keeping the right people. Any management course you’re likely to take barely gives lip service to these aspects.
Management science is much more concerned with the boss’s role as principal strategist and tactician of the work. You are taught to think of management as playing out one of those battle simulation board games. There are no personalities or individual talents to be reckoned with in such a game; you succeed or fail based on your decisions of when and where to deploy your faceless resources.
In the next four chapters, we will attempt to undo ...
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