Preface:ROI as an HR Tool
Though your balance-sheet’s a model of what a balance-sheet should be,Typed and ruled with great precision in a type that all can see;Though the grouping of the assets is commendable and clear,And the details which are given more than usually appear;Though investments have been valued at the sale price of the day,And the auditor’s certificate shows everything O.K.;One asset is omitted — and its worth I want to know,The asset is the value of the men who run the show.1
The date of this poem, 1938, is very telling. For decades, organizations have struggled with placing a value on employees and, more specifically, on HR programs. Although we have made progress, we still have much to do.
Today’s HR professionals need a balanced ...
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