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Proving the Value of HR, 2nd Edition
book

Proving the Value of HR, 2nd Edition

by Dr. Jack Phillips, Patricia Pulliam Phillips
July 2012
Beginner to intermediate
328 pages
7h 28m
English
SHRM - Kogan Page
Content preview from Proving the Value of HR, 2nd Edition

Chapter 3.

Preparing for ROI

Preparing the organization and the HR department for ROI measurement invites a few challenges. One of the early decisions is to choose the appropriate level of evaluation for each program or project. While every program should be evaluated at some level, ROI analysis should be reserved for the most important HR programs in the organization. This chapter explores how to select programs for ROI analysis and describes the preparations necessary to begin each ROI study.

When to Use ROI

Every HR program should be evaluated in some way even if the evaluation involves only reaction data collected from a select group of stakeholders. Including evaluation as a part of every HR program is a fundamental requirement. While reaction ...

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Publisher Resources

ISBN: 9781586442897