July 2012
Beginner to intermediate
328 pages
7h 28m
English
Authors’ note: The following case study has been prepared in a teaching format. The case is presented as it developed and unfolded. We suggest that you read through the case study and try to respond to the questions at the end of each part before proceeding to the next part. This method is helpful to see how clearly the concepts are understood in a practical example. The next section provides the information about what actually occurred.
This case was prepared to serve as a basis for discussion rather than to illustrate either effective or ineffective administrative and management practices. Names, dates, places, and organizations ...
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