July 2012
Beginner to intermediate
328 pages
7h 28m
English
Data collection before, during, and after program implementation is the first but most time-consuming and disruptive step of the ROI Methodology. This chapter defines the sources of data and outlines some useful and widely accepted approaches for collecting data.
An array of possible data sources is available to provide input on the success of an HR program. Six general categories are described in the following sections.
Perhaps the most useful and credible data source for impact and ROI analysis is the records and reports of the organization. Whether individualized or group-based, these records reflect performance in a work unit, department, division, region, ...
Read now
Unlock full access