About the Authors
Dr. Jack J. Phillips, a world-renowned expert on accountability, measurement, and evaluation, provides consulting services for Fortune 500 companies and major global organizations. As the author and editor of more than 50 books, he conducts workshops and presents conferences throughout the world. Dr. Phillips also regularly consults with clients in manufacturing, service, and government organizations in 60 countries in North and South America, Europe, Africa, Australia, and Asia.
Phillips has received several awards for his books and work, including being named one of the 25 Most Powerful People in the Meetings and Events Industry three times by Meeting News, based on his work on ROI. The Society for Human Resource Management ...
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