Proving the Value of HR, 2nd Edition

Index

A

accountability of all functions, 18–19

accounting, HR, 16

accuracy

of converting money techniques, 160–66

of data collection method, 104–5

acquisition costs, program, 174

action plans, 92–97, 129–30

adjustments

to action plan data, 96–97

of participant estimate, 120–21

for time value of money, 165–66

administrators, strengthening relationships with, 27

alignment model, case study, 253–55, 256, 258f

analysis

business needs, 63

case study, 253

costs, 48, 54, 173–74, 216

forecasting, 116–18

impact study, 215, 267, 270f

initial, 59–61

for intangible data, 198

investment, financial, 181

learning gap, 65

performance needs, 64–65

preference needs, 65–66

problems, 59–61

process, 62

programs, 53–54, 56t

programs unsuitable for, 57–58

project, ...