Now is the time to switch from the investigative to the creative. You have set an inclusive tone, agreed upon the problems that need to be resolved and the process to resolve them, and understood each other’s interests. You also know what you’ll do if you can’t reach an agreement. Now it’s time to move to the creative part of the process. This is where you invent creative solutions to the conflict.
TEN GUIDELINES FOR INVENTING CREATIVE SOLUTIONS
Here are some guidelines about inventing solutions.
Guideline #1: Be firm about getting your interests met, but flexible about how you get them met.
Some people have a mistaken idea that being collaborative means being weak. That is ...