June 2010
Intermediate to advanced
336 pages
7h 51m
English
Now is the time to switch from the investigative to the creative. You have set an inclusive tone, agreed upon the problems that need to be resolved and the process to resolve them, and understood each other’s interests. You also know what you’ll do if you can’t reach an agreement. Now it’s time to move to the creative part of the process. This is where you invent creative solutions to the conflict.
Here are some guidelines about inventing solutions.
Some people have a mistaken idea that being collaborative means being weak. That is ...