October 2020
Beginner
256 pages
7h 59m
English
book
ROI in Marketing: The Design Thinking Approach to Measure, Prove, and Improve the Value of Marketing
by Jack Phillips, Frank Q Fu, Patricia Pulliam Phillips, Hong Yi
Content preview from ROI in Marketing: The Design Thinking Approach to Measure, Prove, and Improve the Value of Marketing
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CONTENTS
1 The Value of Marketing: A Critical Issue
2 How the ROI Methodology Works
PART II The Details of the ROI Methodology
3 Start with Why: Align Programs with the Business
4 Make It Feasible: Select the Right Solution
5 Expect Success: Plan for Results
6 Make It Matter: Design for Input, Reaction, and Learning
7 Make It Stick: Design for Action and Impact
8 Make It Credible: Isolate the Effects of the Program
9 Make It Credible: Convert Data to Monetary Value and Identify Intangible Measures
10 Make It Credible: Capture Costs of Program and Calculate ROI
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.