January 2022
Beginner
176 pages
1h 53m
English
Content preview from Simple Truths of Leadership
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Good performance is a moving target, not a final destination. Many well-intentioned leaders wait to praise their people until they do something exactly right, such as completing a project or accomplishing a goal. But unless the person is confident in the task area, the leader could be waiting forever. Exactly right behavior is made up of a series of approximately right behaviors. Praising someone’s progress lets them know they’re going in the right direction.
For example, suppose you want to teach a toddler to say, “Give me a glass of water, please.” If you waited until she said the whole sentence before giving her a drink, she could die of thirst. Instead you start by saying, “Water! Water!” Suddenly one ...
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