References

Introduction

Knezevich, C. 2014. “4 Ways Compliance Can Leverage Social Media (Provided Social Media Training Is Included).” Retrieved from: www.jdsupra.com/legalnews/4-ways-compliance-can-leverage-social-me-28654/

Ayres, C. 2009. “Revenge is best served cold – on YouTube: How a broken guitar became a smash hit.” The Sunday Times.

United Breaks Guitars Video, YouTube, www.youtube.com/watch?v=5YGc4zOqozo

Carroll, D. 2012. United Breaks Guitars. Carlsbad, CA: Hay House.

 

Chapter 1

PewResearchCenter. 2014. “Social Networking Fact Sheet.” Retrieved from:

www.pewinternet.org/fact-sheets/social-networking-fact-sheet/

U.S. Department of Commerce and NTIA. 2014. Exploring the Digital Nation. Retrieved from: www.ntia.doc.gov/files/ntia/publications/exploring_the_digital_nation_embracing_the_mobile_internet_10162014.pdf ...

Get Social Media Ethics Made Easy now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.