The Enthusiastic Employee: How Companies Profit by Giving Workers What They Want

Chapter . Endnotes

Introduction

1.

Some anecdotal material is derived from our recollection of comments made in focus groups, interviews, and observations over the years; some write-in comments have been modified to protect the confidentiality of the respondents.

2.

We try to present quantitative information in a way that will make sense to readers unfamiliar with, or not particularly interested in, complicated statistical analyses. The latter are primarily “multivariate” analyses through which a number of variables are manipulated simultaneously. We employ such analyses in most of our work—especially multiple regression analysis and structural equation modeling—but reserve reporting and discussing them for other researchers. A major benefit of those ...