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The Extraordinary Coach: How the Best Leaders Help Others Grow by Kathleen Stinnett, John Zenger

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Chapter 9Explore the Desired State Aiming for the Right Target

Getting to this next phase in the coaching conversation causes most managers to breathe a sigh of relief. The first two steps of the coaching conversation (Frame the Conversation and Understand the Current State) feel awkward because they are unfamiliar. Why? We usually rush past these and jump right into problem solving. It is as if our background processor is constantly searching for the answer to “How can we find a solution for this? What steps can we take to fix this?” And most self-confessed advice givers recognize the magnetic force that draws them to want to fix whatever “problem” they have just heard being described.

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