It happened late one night while Rich sat alone in his home office, contemplating selling his beloved three-year-old company.
He was about to break under the pressure of trying to balance his family and his successful but demanding business. It seemed that with every passing month, there was more to know—competitive analysis, technology advancements, industry trends, client updates—and less time to learn about it all. But Rich prided himself on knowing his firm inside and out, and he always found a way to stay on top of what was going on at Telegraph.
It was when he missed his third consecutive Little League game that things began to unravel. He and his wife had begun to lose patience with his increasingly unmanageable schedule, ...