As hard as they tried, the team was not able to schedule a follow-up meeting to continue the discussion of Rich’s 360- degree feedback. Every time someone proposed a time, at least one person on the staff had a scheduling conflict. Usually it was Jamie.
As each day went by, the momentum around having the meeting faded. Unfortunately, the bizarre dynamic that had developed during those last fifteen minutes in Napa did not. In fact, over the course of the next month, it began to take on a life of its own.
For the first time in his entire career, Rich was feeling just a little uncomfortable when he ran into his colleagues in the halls. Although barely perceptible, it was undeniable to his staff that Rich had lost some level of confidence. ...