MOMENT OF TRUTH
Within twelve hours, there was an e-mail message from Rita in every executive’s in-box calling a dinner meeting at a nearby restaurant in North Beach for the following Friday evening. She indicated that the subject of the meeting would be resolving Rich’s 360-degree feedback discussion. She also announced that she had already checked with everyone’s assistants to make sure they were free. “I’ll look forward to seeing you all there,” the note closed.
After seeing Rita’s expression as she left the staff meeting, no one dared complain.
Three months earlier, it would have been ludicrous to think that the Telegraph executive team was dreading a meeting to discuss a difficult topic. But now it was a reality. And no one was dreading ...