Book description
Negativity in the workplace costs businesses billions of dollars and impacts the morale, productivity and health of individuals and teams. "In The No Complaining Rule: Positive Ways to Deal with Negativity at Work, Jon Gordon, a bestselling author, consultant and speaker, shares an enlightening story that demonstrates how you can conquer negativity and inspire others to adopt a positive attitude." Based on one company’s successful No Complaining Rule, the powerful principles and actionable plan are practical and easy-to-follow, making this book an ideal read for managers, team leaders and anyone interested in generating positive energy.
Table of contents
- Copyright
- Acknowledgments
- Author's Note
- Introduction
- 1. Hope
- 2. On Fire
- 3. Morale
- 4. The Phone Call
- 5. The Real Problem
- 6. Traffic
- 7. The Talk
- 8. The Cost of Negativity
- 9. It Could Be Worse
- 10. Cancer
- 11. The Positive Road
- 12. The Complaining Fast
- 13. Three No Complaining Tools
- 14. No News Is Good News
- 15. Fundamentals of Prosperity
- 16. The Bloggers
- 17. The Yard Guy
- 18. Friday
- 19. The Meeting
- 20. Positive Principles
- 21. Questions
- 22. More Traffic
- 23. Sunday
- 24. Monday
- 25. Hope Shares the No Complaining Rule
- 26. The Rollout
- 27. Play to Win
- 28. Hope Receives the News
- 29. Six Months Later
- 30. It's All Good
- 31. No Complaining Rule Action Plan
- No Complaining Week Personal Action Plan
- Are You a Complainer? Assessment
- Visit www.NoComplainingRule.com to:
- Is Your Organization Positive or Negative?
- Also by Jon Gordon. . .
- Seminar Information
Product information
- Title: The No Complaining Rule: Positive Ways to Deal with Negativity at Work
- Author(s):
- Release date: June 2008
- Publisher(s): Wiley
- ISBN: 9780470279496
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