Skip to Content
The No Complaining Rule: Positive Ways to Deal with Negativity at Work
book

The No Complaining Rule: Positive Ways to Deal with Negativity at Work

by Jon Gordon
June 2008
Beginner to intermediate
176 pages
1h 32m
English
Wiley
Content preview from The No Complaining Rule: Positive Ways to Deal with Negativity at Work

Chapter 9. It Could Be Worse

It Could Be Worse

"Miss? Miss? Hope?"

Startled, Hope responded, "Excuse me, can I help you? How do you know my name?"

"I know everyone who works in this building, Miss. And I know you know who I am. Because up until about a year ago you used to walk past me every day and give me a big smile before you got into the elevator. I have to tell you that it was the highlight of my day. Your smile was like a ray of sunlight coming through on a dark, dreary day. Now all you do is walk past me and ignore me like everyone else. Like I'm not even here. I might as well be a statue. I have to be honest with you, Miss, your smile was the best part of my day and I miss it. I figure I'd come out here and try to cheer you up so I can see your smile again. I know you probably have some problems in your life like everyone, but I'd like to tell you a story if that's okay with you."

"Sure," said Hope, who wasn't sure what to say.

"You know Snoopy? As in Charlie Brown and Snoopy? Well, it was Thanksgiving and Charlie Brown was enjoying a feast with his family. Poor Snoopy wasn't invited. Snoopy was all alone on his doghouse with dog food and a dog bone. He wasn't a happy camper. But then he had a thought that changed everything. He thought, 'It could be worse. I could have been born a turkey.' You see, Miss, I don't know what you're going through, but I hope you'll remember it could always be worse. ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

The Smart Way to Respond to Negative Emotions at Work

The Smart Way to Respond to Negative Emotions at Work

Christine M. Pearson

Publisher Resources

ISBN: 9780470279496Purchase book