Skip to Content
The No Complaining Rule: Positive Ways to Deal with Negativity at Work
book

The No Complaining Rule: Positive Ways to Deal with Negativity at Work

by Jon Gordon
June 2008
Beginner to intermediate
176 pages
1h 32m
English
Wiley
Content preview from The No Complaining Rule: Positive Ways to Deal with Negativity at Work

Author's Note

The idea for this book came from Dwight Cooper, the CEO of PPR, a health care staffing company, who told me about a No Complaining Policy he had implemented in his company and the positive impact it was having. A few weeks after hearing about this idea, I was in a movie theater when the idea to write this book popped into my head. With my BlackBerry in hand, I emailed my editor, Matt Holt, about the idea and he said, "Let's do it." I began writing the next day.

Shortly afterward, my literary agent, Daniel Decker, told me that he did a search on complaining and that there was a web site called A Complaint Free World whose aim was to help people eliminate complaining from their life. The web site distributes wristbands to people to remind them not to complain. I share this with you so you know that the idea for the use of the wristband in this story was inspired by this web site, but the idea for this book was not.

I give credit to John Ortberg for inspiring the Snoopy/Charlie Brown story I heard him share in one of his sermons.

You should know that EZ Tech is a fictitious company and not based on any real company.

Dave Miller is a real yard guy who shared with me his philosophy on creating a healthy environment for my lawn. This inspired my thinking about creating a positive culture at work.

I'm thankful you are reading this book. Stay positive!

Jon

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

The Smart Way to Respond to Negative Emotions at Work

The Smart Way to Respond to Negative Emotions at Work

Christine M. Pearson

Publisher Resources

ISBN: 9780470279496Purchase book