Skip to Content
The No Complaining Rule: Positive Ways to Deal with Negativity at Work
book

The No Complaining Rule: Positive Ways to Deal with Negativity at Work

by Jon Gordon
June 2008
Beginner to intermediate
176 pages
1h 32m
English
Wiley
Content preview from The No Complaining Rule: Positive Ways to Deal with Negativity at Work

Chapter 13. Three No Complaining Tools

Three No Complaining Tools
  1. The But→ ___ Positive Technique. This simple strategy helps you turn your complaints into positive thoughts, solutions, and actions. It works like this. When you realize you are complaining, you simply add the word but and then add a positive thought or positive action. Example:

    • I don't like driving to work for an hour but I'm thankful I can drive and that I have a job.

    • I don't like that I'm out of shape but I love feeling great so I'm going to focus on exercising and eating right.

  2. Focus on "Get To" instead of "Have To." Too often we complain and focus on what we have to do. We say things like "I have to go to work." "I have to drive here." "I have to do this or that." Instead, shift your perspective and realize it's not about having to do anything. You get to do things. You get to live this life. You get to go to work while so many are unemployed. You get to drive in traffic while so many don't even have a car or are too sick to travel. Focus on what you get to do. Focus on feeling blessed instead of stressed. Focus on gratitude.

  3. Turn Complaints into Solutions. The goal is not to eliminate all complaining. The intent is to eliminate the kind of mindless complaining that doesn't serve a greater purpose and allow complaining that is justified and worthwhile. The opposite of mindless complaining is justified complaining. The former is negative and ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

The Smart Way to Respond to Negative Emotions at Work

The Smart Way to Respond to Negative Emotions at Work

Christine M. Pearson

Publisher Resources

ISBN: 9780470279496Purchase book