June 2008
Beginner to intermediate
176 pages
1h 32m
English
Content preview from The No Complaining Rule: Positive Ways to Deal with Negativity at Work
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Chapter 10. Cancer
The No Complaining Rule
Hope's hand shook as she wrote her name on the sign-in pad at the hospital registration desk. She took a seat and waited for what seemed like an eternity to be seen. She hated hospitals, and even worse she hated waiting in hospitals. She didn't have anything against the people who worked there. She just considered herself allergic to needles, blood, pain, and people in white coats. To Hope, nothing good ever came from being in a hospital. She looked around and couldn't believe she was there. I don't need this, she thought. Why me? Why now?
Finally, a large, imposing woman stood in the doorway and called her name. Hope walked toward her and mumbled, "It's about time" to herself.
"Sorry for the wait," the woman said. "We are just so backed up today. But I'll make sure you get in and out of here as quickly as possible."
"Great," said Hope. "I have to get back to work and I've already been here longer than I wanted to be."
"Like I said, I'll do my best," the woman responded as she brought Hope to a private room and looked at her chart. "You are Hope, right?"
"Yes," Hope said, annoyed. Who else would I be, she thought.
"We just have to make sure I got the right chart. Sometimes they mix the charts up, and you never know. I just love your name. My name is Joyce, but I always wanted a name like Hope. My older sister is named Joy, and I always wished they ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.