The Performance Management Playbook

1

Cut through the confusion

Fresh thinking about how to move on from annual appraisals towards managing performance all year round, using the Performance Management Canvas

• •Toolkit: How to draft your first canvas

• •Real world example: Images influence attitudes

This chapter brings together in one model everything you need to do to manage performance consistently, whether your organisation has complex formal performance management processes or none at all.

The concept of performance management is easy to understand. It means ensuring everyone you manage is:

• •doing what your organisation needs them to do

• •working in the way your organisation wants them to work.

There are many terms used when talking about managing performance and performance ...