Chapter 1. Leadership Is in the Eye of the Follower
James M. Kouzes and Barry Z. Posner
What you have heard about leadership is only half the story. Leadership is not just about leaders; it is also about followers. Leadership is a reciprocal process. It occurs between people. It is not done by one person to another.
Successful leadership depends far more on the follower's perception of the leader than on the leader's abilities. Followers, not the leader, determine when someone possesses the qualities of leadership. In other words, leadership is in the ye of the follower.
Leadership Characteristics
During a five-year period we investigated the perceptions that followers have of leaders. We asked more than 10,000 managers nationwide from a wide range ...
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