Introduction

A book about leadership ought to begin by defining its terms. This puts me in hot water right off the bat because the best definition I have heard of leadership as a distinct phenomenon and a teachable skill is a troublesome one. It came from an Atlanta training consultant named Jim Georges.

If you want to isolate leadership as something different from bossing or managing on the one hand but also different from a collection of virtuous character traits that an individual could possess even if stranded alone on a desert island, then you have to think of it like this, Georges said: Leadership occurs whenever one person persuades one or more others to commit, "head and heart," to a given course of action.

That's all there is to it, he ...

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