April 2012
Intermediate to advanced
272 pages
4h 6m
English
Content preview from The Primes: How any Group can Solve any Problem
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How good are you at giving it? How good are you at getting it? Why does it matter?
High-performance groups see the giving of FEEDBACK as an outward expression of caring for someone. People who believe this about feedback understand the following concept: that how a person thinks he or she appears to others and how that person actually appears to others is often very different. The FEEDBACK AS CARING PRIME reveals how a person comes to see how others perceive him or her. The capacity to give and receive generative, effective, and timely feedback is essential to achieving powerful group performance.
FEEDBACK is the force that keeps the “experienced” culture aligned with the “stated” culture. FEEDBACK allows us to learn and grow because it is observable. As a consultant, I have immersed myself in dozens of companies over the past three decades. I have come to find that it is easy to determine which organizations have a healthy relationship to feedback and which ones do not. It did not take clients like Procter and Gamble, DuPont, The Four Seasons, and the Marine Corps very long to make it perfectly clear to me which behaviors they tolerate and which they don't. Yet their feedback was never too harsh; rather, it stemmed from the fact that they had pride in the culture they'd established and were extending an invitation to become part of it.
I have also gone into ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.