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The User Is Always Right: A Practical Guide to Creating and Using Personas for the Web
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The User Is Always Right: A Practical Guide to Creating and Using Personas for the Web

by Steve Mulder, Ziv Yaar
August 2006
Beginner
312 pages
6h 28m
English
New Riders
Content preview from The User Is Always Right: A Practical Guide to Creating and Using Personas for the Web

Endorsements for The User is Always Right: A Practical Guide to Creating and Using Personas for the Web

“There’s no better way to tap the power of personas for creating great designs than Steve Mulder’s clear and accessible guide.”

—Jesse James Garrett, author of The Elements of User Experience: User-Centered Design for the Web

“Steve Mulder’s seminars and lectures have encouraged companies and teams to get to know their customers through personas. There has only been one thing missing in all of these years...the book. The wait is over.”

—Kelly Goto, author of Web Redesign 2.0: Workflow That Works

“Creating and using personas is a must-do design activity in today’s drive to produce innovative products and services. This book tells you how to ...

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Publisher Resources

ISBN: 0321449924Purchase book