March 2025
Beginner to intermediate
266 pages
7h 56m
Portuguese (Portugal, Brazil)
Content preview from Torna-te SRE
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Capítulo 14. A Hierarquia de Confiabilidade de Dickerson (um bom ponto de partida)
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No Capítulo 4, discuti algumas das razões pelas quais as organizações recorrem ao SRE em primeiro lugar. A razão mais comum é, de longe, o facto de terem sofrido uma série de problemas de fiabilidade - um conjunto de falhas, talvez públicas e embaraçosas. Na pior das hipóteses, a notícia dos problemas de fiabilidade de outra pessoa chegou à administração e esta ficou assustada. A organização está motivada e pronta para enfrentar os desafios da fiabilidade. Ouve a música do trailer épico.
Tive o prazer de falar com um número considerável de pessoas que se encontravam exatamente neste ponto, mesmo à beira da entrada da sua organização no SRE. Embora estivessem apenas a começar, o seu maior problema não era encontrar trabalho que contribuísse para a fiabilidade dos seus sistemas. Isso era fácil. Havia tantas coisas possíveis em que podiam estar a trabalhar. Não se tratava de encontrar um trabalho que pudesse ser feito por ti.1 Não conseguiam andar sem dar um pontapé na fruta metafórica. O seu maior problema era descobrir por onde começar e em que ordem deveriam abordar a sua abundância de possibilidades para obter o maior impacto possível.
Neste capítulo, gostaria de partilhar contigo a melhor resposta que já ouvi para este enigma e a forma como costumo discutir este mapa para começar. ...
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