Chapter 2
What's in a Word?
Chapter Highlights:
♦ Vocabulary lesson on “familiar terms”
♦ Discussion of what's in this book and why
Let's Talk About Training, Learning, and Performance
In the companion volume to this one, Telling Ain't Training, we started off by defining some key terms:
♦ Training—structured activities focused on getting people to consistently reproduce behaviors without variation, but with increasingly greater efficiency (automatically) even if conditions around them change (e.g., catching a football regardless of speed, range, height, and weather conditions)
♦ Instruction—structured activities that aim at learners being able to generalize beyond the specifics of what has been taught (e.g., spotting safety violations in ...
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