Chapter 4

What's My Greatest Performance Block?

Chapter Highlights:

♦ Gilbert's Behavior Engineering Model

♦ How your performance block compares with others

♦ What managers perceive their workers' performance blocks to be

♦ Three forces: work, workplace, and worker

I Would Perform Better If…

Think about your current job. If you're not employed at the moment, focus on your last job and put yourself back into the environment. Imagine you are still working there. Answer the following question honestly, “Could you perform better than you are currently performing?” Even a little better?

images  Yes

  No

We have posed this question to thousands of people ...

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