Understanding Your Users

CHAPTER 10

CARD SORTING

INTRODUCTION

WHEN SHOULD YOU CONDUCT A CARD SORT?

THINGS TO BE AWARE OF WHEN CONDUCTING A CARD SORT

GROUP OR INDIVIDUAL CARD SORT?

PREPARING TO CONDUCT A CARD SORT

Preparation Timeline

Identify Objects and Definitions for Sorting

Activity Materials

Additional Data Collected in a Card Sort

Players in Your Activity

Inviting Observers

CONDUCTING A CARD SORT

Activity Timeline

Welcome the Participants

Practice

Card Review and Sorting

Labeling Groups

DATA ANALYSIS AND INTERPRETATION

Analysis with a Card Sorting Program

Analysis with a Statistics Package

Analysis with a Spreadsheet Package

Data that Computer Programs Cannot Handle

Interpreting the Results

COMMUNICATE THE FINDINGS

MODIFICATIONS

LESSONS LEARNED

PULLING ...