January 2005
Beginner
704 pages
18h 53m
English
Content preview from Understanding Your Users
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APPENDIX J
REFERENCES
Chapter 1: Introduction to User Requirements
Bias R.G., Mayhew D.J., eds. Cost-justifying Usability. San Francisco: Morgan Kaufmann, 1994.
Gould, J.D., Lewis, C. Designing for Usability: Key Principles and What Designers Think. Communications of the ACM. 1985;2(3):300–311.
Available (October 9, 2001) at IBM. Cost Justifying Ease of Use: Complex Solutions Are Problems. www.3.ibm.com/ibm/easy/eou_ext.nsf/Publish/23, 2001.
Lederer, A.L., Prasad, J. Nine Management Guidelines for Better Cost Estimating. Communications of the ACM. 1992;35(2):51–59.
Marcus, A., Return on Investment for Usable UI Design. User Experience, Winter. Bloomingdale, IL: Usability Professionals’ Association, 2002:25–31.
Pressman, R.S., Software Engineering: ...
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