Unsung Heroes

6

U H: T U S  HR

An HR staff member was present at the meeting. I expected HR

not to support me but rather to side with management. Instead,

contrary to all my expectations, she came to check how I was

doing immediately following the difficult meeting. She made the

extra effort to make sure I was okay. She also apologized sincerely

for the very hard time that my senior managers gave me during

the meeting and for the poor way they treated me and spoke to

me. She assured me that this was not a standard that matched

the company’s expectations for how managers interact with

employees, and I quickly recalled that I had not witnessed or been

part of those kinds of conversations with management until now.

During the meeting, I ...